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| Training for State,
National and Joint Venture |
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MODULE 1: FOUNDATION AND OVERVIEW |
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- Background
of the Centre of Excellence Worldwide
- Significance
of the CE to the ecosystem
- Stakeholders
in the Ecosystem: Needs and Requirements
- The Business
Models of VS Centre of Excellence
- Relevance &
Uniqueness of the Portal Modules and
Programmes Offered
- Primary
Roles of the Local Franchise Centre
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| Duration: 3
hours x 1 session |
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MODULE 2: PRODUCT KNOWLEDGE |
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General features and benefits |
- Scorecard
- Springboard
- Exchange
- Viewpoints
- Index
- Portal
Management and Navigation
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| Duration: 3
hours x 2 sessions |
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MODULE 3: MARKET SEGMENT |
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- The Sales
Acquisition Cycle
- Value
proposition for each segment
- Key
marketing pitch and themes for each segment
- Communication techniques
- Potential
challenges faced in dealing with various
components and how to overcome them
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| Duration: 3
hours x 3 session |
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MODULE 4: OPERATIONS |
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- 6 Stages of
Effective Case Management
- Channel and
Business Partnering Planning Strategies
- Enquiry
handling
- Follow-ups
and action plans
- Order
processing and documentation
- Management
Reporting and Updates
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| Duration: 3
hours x 2 sessions |
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MODULE 5: PUTTING IT ALL TOGETHER
– APPLICATIONS |
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- Case studies
and role play
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| Duration: 3
hours x 2 sessions |
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MODULE 6: REWARDS AND INCENTIVE
STRUCTURE |
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- Targets and
goals – quarterly
- Based on
dollar and non-dollar targets
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Amt generated from syndication
fees |
-
National Master
-
State Master
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Amt generated from non-syndication
fees |
- Reports
- Projects
- Premium
Subscription
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| Duration: 3 hours x 1
session |
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MODULE 7: REFRESHER COURSE
(QUARTERLY) |
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